Terms of Service
Last updated: February 27, 2026
1. Acceptance of Terms
By accessing or using Mylestone (“the Service”), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Mylestone is an AI-powered milestone tracking platform that allows users to set goals, document their progress with photos and notes, and receive AI-generated insights about their journey. Mylestone also offers white-label milestone platforms for organizations and coaches.
3. User Accounts
- You must provide accurate and complete information when creating an account and keep it up to date.
- You are solely responsible for maintaining the security of your account credentials.
- You must notify us immediately at security@mylestone.app of any known or suspected unauthorized access to your account.
- You must be at least 16 years old to use the Service.
4. Acceptable Use
You agree not to:
- Upload content that is illegal, harmful, harassing, defamatory, or abusive.
- Upload content that infringes any third-party intellectual property, privacy, or publicity rights.
- Attempt to gain unauthorized access to the Service or its related systems or networks.
- Use the Service to distribute malware or engage in phishing activities.
- Circumvent, disable, or interfere with security-related features of the Service.
- Violate any applicable laws or regulations.
5. User Content
You retain ownership of the content you upload to Mylestone. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to store, process, and display that content solely for the purpose of providing the Service to you. We do not sell or license your content to third parties.
6. Payments and Subscriptions
Paid plans are billed via Stripe, our third-party payment processor. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You may cancel at any time from the Billing settings page. Refunds are handled on a case-by-case basis in accordance with applicable consumer protection laws. [Placeholder — confirm refund policy before going live.]
7. Artificial Intelligence Features
The Service uses AI models to analyze the content you upload and generate progress insights. AI-generated analysis is for informational and motivational purposes only. It does not constitute professional advice of any kind (medical, fitness, legal, or otherwise). You rely on AI outputs at your own discretion.
8. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Mylestone and its affiliates, officers, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total aggregate liability for any claim arising from use of the Service shall not exceed the amount paid by you in the twelve (12) months preceding the claim, or €100, whichever is greater. [Placeholder — confirm liability cap with legal counsel.]
10. Termination
We reserve the right to suspend or terminate your account at any time if you violate these Terms or for any other reason at our sole discretion, with or without notice. You may delete your account at any time from the Settings page.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by email or by posting a prominent notice on the Service no less than 14 days before they take effect. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of [jurisdiction — to be confirmed before going live]. Any disputes shall be resolved in the courts of that jurisdiction, except where prohibited by applicable consumer protection law.
13. Contact
For questions about these Terms, please contact us at legal@mylestone.app.